Patient Satisfaction – Delivered…!

Hospitals need an effective way for patients to provide feedback about their experiences. Currently, the surveys administered are paper-based which can be cumbersome.

Using ‘Patient Talkback’ easy to use interactive tool, patients and their families can provide real time feedback about their experience while being at the hospital. All they have to do is scan a QR code and an “app” appears on their mobile device. They can provide positive or negative feedback on many topics including food, room environment, staff and Etc. They can choose to report dissatisfaction on a variety of categories and items of interest. Hospitals can also administer the survey on a Tablet while or after the service has been rendered.